1. What is ALOHA?
    ALOHA is a term used to describe a group of protocols used for the radio data transmissions in computer networks. This protocol enables the communication between several (more than two) stations, solving problems caused by the simultaneous transmission from many stations, by scheduling time slots to each station. There are many variations of Aloha protocol. In a satellite communication network we use so-called two-dimensional Aloha protocol, which schedules not only the time slot, but also the frequency ranges in which a particular station can transmit. It helps to increase the effectiveness of the scheduled frequency band. The name of the protocol comes from the Hawaiian word used for greetings; the protocol was first designed in Hawaii to ensure the communication between the islands of archipelagos.


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  2. What is an offset antenna?
    An offset antenna is a variation of the parabolic antenna use for satellite communication. In parabolic antennas the focusing cup plays the role of a mirror concentrating a weak signal from a distant satellite in antenna's focal point where the receiver (and sometimes transmitter) waveguide is placed. In offset antenna the focal point is moved down in relation to its geometric axis by a certain angle. "Towards satellite" direction is moved up by the same angle. Consequently, geometric axis of the cup is focused not on the satellite by accordingly lower. Lower cup angle means less possibility of snow and ice residue. This ensures a better functioning antenna in winter, minimizing the necessity for the de-icing systems. DataTrans offset antennas often appear as if they were set in the direction below the horizon, when in fact, they are focused on the satellite just above the horizon. The use of offset antennas dramatically eliminates the interruptions in a connection caused by the icing of the antenna.

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  3. What does the „link budget" mean?

    An adequate transmitter power is necessary to ensure the satisfying reliability of a radio connection. This power depends on many factors, such as, distance, frequency, shape of the terrain, the size, type and placement of the antenna, the signal loss in the atmosphere and the demanded level of the link accessibility. The link budget is an equation showing the necessary power of the transmitter (or antenna parameters) as a function of all the remaining factors. A correctly designed link must take into account all the extreme weather conditions like clouds, rain etc. The links employed by the DataTrans Company have been designed with the expected accessibility of no less than 99,5%

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  4. What does DAMA mean?
    An indubitable perfect scenario would have the satellite terminal user to constantly receive its entire scheduled communication channel throughput. However, such a solution in most cases leads to a very low effectiveness of the scheduled channel and therefore a very high price of the solution. In reality though, a significant percent of the channel bandwidth, can be shared by a number of users. Terminals have to request the access to the slice of shared radio channel when they have a complete packet of data to be sent. The method of allocation depends on the operator. The purpose of DAMA (Demand Assigned Multiple Access)- assigning access according to one's needs, is to optimize the use of critical media- the radio channel throughput

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  5. What has VSAT got in common with de-freezer and what is "de-icing"?
    With frequencies ranges of several tens of GHz the propagation of radio waves takes place practically along the straight line. These waves reflect from metal surface like the light reflects from the mirror. In order to gain connection with a 40 thousand kilometers distant satellite a beam has to be specifically formed and directed.
    Should the snow and ice happen to cover the reflector, they change its shape and affects or even block the communication. The de-icing system is an optionally used parabolic antenna set to help to melt the remaining snow and ice. In a Polish weather conditions de-icing is advised, especially with high importance links. The DataTrans network central communication node antenna is equipped with de-icing system, while for other antennas this system remains optional

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  6. What is Hub and what role does it play in satellite communication?
    Hub is a transmitting and receiving central station, that is: a central node of a VSAT station based satellite communication system. In this system the transmission always leads through the central node of the network and SAT stations are connected and arranged in a "star" type configuration. Also, the central management system of the network is in most cases connected with the hub.

    There are also hub-less systems without one central, dedicated station providing node-to-node connection. However, even in this system one of the stations remains central by being related with the management system of the network. These are the mesh systems.
    In the SkyWAN network there is one central node (in the suburbs of Warsaw) that manages and controls all the VSATs network.

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  7. What is the Minister of Communication's license necessary for?
    License is a basic document entitling the company to provide telecommunication services. It specifies the number of services, the field of activity as well as all general and specific conditions limiting the range of activities or imposes additional obligations such as eg.: obtaining necessary permits, informing the authorities about undertaken actions, bases for the controls done by entitled authorities. License is granted for specified period of time (15 years for the DataTrans company).

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  8. What is the Geo-synchronous satellite?
    A geo-synchronous satellite is an artificial Earth satellite PLACED in so-called geosynchronous orbit in the equatorial plane 37,600 km from the equator. This orbit's main characteristic is that any object placed on it moves synchronously to Earth revolution regardless of its own weight (Earth revolution time for such object is equal to the astronomical day). Consequently, an antenna fixed and pointed in its direction will always be positioned in the correct direction.
    DataTrans uses the Orion F1 Geo-synchronous satellite placed on 37.5°

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  9. What does SCPC (Single Channel Per Carrier) mean?
    SCPC is a type of satellite link, closest in its function to the dedicated access link. Every link has got a particular intensity (carrier). The SCPC link does not support sharing of the transmission channel.

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  10. What is a satellite segment?
    A connection via an artificial Earth satellite means that the ground stations transmit to the satellite, the satellite amplifies the signal and retransmits it back to Earth (on different frequency than it was received). The on-board radio installation in the satellite may receive transmission in a specified wide frequency band and retransmit it in another band. This band is shared among the users who purchase/rent from the satellite's owner the right to use its part. Antennas of all the ground equipment are pointed in the direction of the satellite and the radio installation transmit and receive in an agreed frequency range. The user's telecommunication equipments (local network nodes) are connected to the satellite terminals (VSATs), whose job is to ensure the information transmission to the satellite and reception of the information sent by the satellite.
    A user can distinguish between a well organized satellite communication and communication conducted entirely by the ground systems, only by a slight delay of the signal (appearing because of the distance to the satellite and speed with which radio waves travel)
    A satellite segment is a set of equipment ensuring the communication via satellite. Putting it another way- it is this part of the network that one does not have to be familiar with nor aware of.

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  11. What is a satellite transponder?
    A telecommunication satellite is simply such kind of a transmitting space station as the ones used to retransmit the TV program to the distant part of the country.
    It consists of both: transmitter and receiver joined together. In order to prevent interference, transmitting and receiving are done on different frequencies and antennas are polarized in perpendicular planes In order to simplify the global management (and to minimize the possible losses in case of a breakdown in space), instead of one pair (receiver and transmitter), the satellites are equipped many independent pairs. Each such pair is called a transponder. Every transponder may serve one or more customers.

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  12. What is a VSAT (Very Small Aperture Terminal)?
    VSAT is a ground receiving and transmitting station cooperating with the Geo-synchronous satellite. Such station consists of two modules- Out-Door Unit (ODU), a receiving and transmitting unit assembled out-doors and integrated with the parabolic antenna; and In-Door Unit (IDU) an assembled in-door operating/control/managing module supplied with the necessary interfaces. A parabolic antenna diameter is of no more than 2,4m. In practice, the antenna diameter is calculated based on the satellite link budget.. For the SkyWAN.Transfer service the DataTrans Company uses antennas with the diameter of 1,2m and Gilat Satellite Networks manufactured IDU modules.
    VSAT name emphasizes very small dimensions of the antenna- typical for the satellite TV receivers. Antennas used in the satellite communication centers, where it is necessary to ensure much higher throughputs are several times larger.
    The similarity in shape and size of the VSAT antenna and TV antenna is not accidental: in order to lower the cost of the VSAT it was designed with as many mass-produced, and therefore cheap elements used in satellite TV receivers as possible. In spite of their simplicity, VSATs have been successfully used in a wide variety of professional applications.

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  13. What does VSAT consist of?
    VSAT is a small satellite terminal, which serves as a telecommunication network node and a modem linked with satellite radio communication station. It usually consists of ODU- Outdoor Unit- (on the roof, building wall, foundation) and IDU- Indoor Unit- (user's rooms). ODU resembles with its shape a satellite antenna, while IDU is an esthetically looking box, the size of the video recorder. IDU is supplied with several (usually two or four) user ports.

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  14. -How is the VSAT installation conducted at the site of the client?
    The VSAT station installation comprises:
    -Placing and positioning of the ODU (antenna with receiver and transmitter sets)
    - Installation of an aerial cable between IDU and ODU,
    - Installation of the electric power supply
    -Configuration of the IDU (modem and network node)
    - Conducting the test on the installation correctness together with communication centre operators
    - Installing the system software and configuration data in IDU.,
    - Connecting the VSAT to the network
    - Configuration of the VSAT ports as specified by the contract. Usually this needs two visits of the specialist at the site of the installation: one for the site survey and one for the installation itself.

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  15. What is a site survey?
    A site survey is a first stage of the VSAT installation and is conducted in order to:
    1. Verify whether the installation may be conducted in the desired place and check if all formalities have been fulfilled (permission from the property owner regarding the rooms and the roof)
    2. To negotiate the antenna and IDU location as well as the cable distribution plan with the property owner.
    3. Prepare a project of the cable distribution and any individual supporting elements for the antenna and IDU that may be necessary
    4. Specify materials and tools necessary for the installation and estimate labor time of the installation
    5. Once all the formalities and necessary technical preparations (eg.: making and individually designed fixtures for a custom antenna) are done it is possible to conduct the final installation (this operation usually takes no more than one day). Once the VSAT is operating and connected to the network, the remaining standard configuration procedure may be remote-operated from the network control center.

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  16. Can the VSAT be installed in anywhere in Poland?
    Yes. Poland is completely within the reach of ORION1 satellite. However, it does not mean that VSAT may be installed on any roof, the installation location has to fulfill specific requirements. Every planned location has to be verified individually.

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  17. Is the VSAT radiation harmful for people and animals?
    VSAT includes a radio transmitter with a typical power of 500mW and frequency 10GHz, placed in the antenna. A power of an average mobile phone, which we use very close to our heads is 2…3 with the frequency of 900Mhz or 1.8GHz. Because of highly focusing of the radiation beam by parabolic antenna it would not be wise to remain within the radiation reach longer- this may theoretically be harmful for the body organs of size parallel to the length of the wave in the beam (30mm), as eyes or testicles. Still it may be guaranteed that long before any charm might have a chance to appear, such a person would be chased away by the network administrator, as the presence on the antenna would block the communication.

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  18. May the weather conditions interfere the satellite connection through VSAT?
    Four extreme weather factors may potentially cause interferences in the satellite transmission: 1. Storms blowing off or changing the orientation of the antenna. 2. Wet snow or ice changing the shape of antenna cup. 3. A cloud layer several kilometers thick causing additional muffling of the radio waves beam between VSAT and satellite. 4. Direct or close thunder damage
    There are technical ways of preventing against the first two factors: extra heavy bases, aerodynamic cup protectors, and electrical cup heaters. An adequate prevention against thunders limits that threat. The problem with clouds seems to be the most difficult- even if it was possible to increase temporarily the VSAT transmitter power, it is not possible to increase the satellite transmitter power on request. In order to remain secured in such situations the power of satellite and ground transmitter are calculated with necessary margin.

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  19. What are the necessary criteria for a place where the VSAT is to be installed?
    For the ODU (Out Door Unit that is: antenna, transmitter end amplifier, receiver antenna amplifier) it is necessary to be set on a solid base where it could be pressed with 100kg ballast or permanently fixed in some other way. This location must also ensure a direct satellite "visibility" (for DataTrans network: azimuth ca 2400, elevation ca 100) A typical location is a flat roof, other locations (on the wall, on the chimney) may need additional formal (resistance verification) and technical (special fixing constructions) preparations. IDU needs a dry place free from frost, dust and turbulences, with electrical power supply (220V, 50Hz) and free air circulation. The IDU is usually fixed on the shelf on the wall, below the ceiling or on a stand with other telecommunication equipment. It must be possible to connect both units with two aerial concentric cables as short as possible (not longer than50 meters)

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  20. Is the exploitation of VSATS under the supervision/jurisdiction of country control authorities?
    Yes. As a receiving and transmitting device every VSAT requires an individual license from the State Radio Agency who also remains entitled to conduct controls of the equipment as well as to give some orders to Users. DataTrans claims for all required licenses (and pays all the fees) in the name of its Customer. The company also keeps all the issued documents. Also the State Telecommunication and Post Inspection supervises the work of DataTrans network as a fireless telecommunication network.

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  21. How often does it happen in Poland that a thick cloud layer significantly interferes with the satellite communication of SkyWAN?
    A dedicated team at our company constantly monitors the network reliability. The global interference of the network takes place when a thick cloud layer remains above the network connection center in Legionowo, near Warsaw. The total network inaccessibility (because of all possible reasons) does not exceed 0,5%. Assuming the worst-case scenario where all the above-mentioned brakes in the connections caused by the weather conditions and the clouds appear with common probability above every spot in Poland, we may estimate that the total duration of any satellite terminal inaccessibility should not exceed 1%.

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  22. How often are the PAR controls and is it similar to Internal Revenue control that they search as long as they find something and then punish severely?
    PAR controls the owner and operator of the transmitting-receiving equipment, not the Customer- the user. Controls are not frequent. Because interpretation of Communication Act is much easier than tax regulations, the results of a control are far less controversial.

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  23. Who does the VSAT belong to and is it necessary to insure it?
    According to the standard contract, DataTrans remains the owner of the VSAT. The customer leases the communication ports. The customer who supplies the location for the VSAT installation has to take all the necessary effort so as to prevent the VSAT from damage or theft and therefore the client should arrange the insurance for the VSAT. DataTrans may agree to insure the VSAT on additional cost.

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  24. How quick will the connection be restored after the „act of God" (when something got broken or damaged)?
    The time necessary to repair a failure depends on many factors. An operator on duty in the communication center monitors all the network activities, however it is impossible for him to distinguish between a failure and a VSAT being switched off by its User. That is why a User suspecting a failure at the side of DataTrans, after spotting a brake in the connection, should contact the operator and report the error. DataTrans has branch offices on major cities in Poland that are supplied with necessary equipment and employing qualified specialists. From a technical point of view it should be absolutely possible to repair a failure within one working day. In case of different equipment failures, the repair order depends on what was agreed in the contract and on technical possibilities. DataTrans guarantees the time necessary to start the repair works .

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  25. May the VSAT become the target for the Russian radar-seeking missile?
    As in case of a serious out of tune condition of the receiver onboard the Russian missile from the nominal frequency. Unfortunately this factor is beyond the control of DataTrans. The possibility of such accident has been mathematically estimated and it is much lower from the possibility that the local children use the VSAT antenna to play a "flying saucer" game.

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  26. May the Wizja TV or Cyfra+ digital television decoders be able to receive our data?
    From the technical aspect, there is a similarity of same kind between VSAT and digital television decoders and receivers. Satellite communication systems though, are based on different schemas and transmission speed. Moreover, the methods used to code the data are different than the ones of digital television. Not all technical details of Wizja TV nor Canal+ are familiar to us, still we have not received any claims from our customers regarding their data being received by television systems.

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  27. May the SkyWAN link be used for Internet purposed in the „free time"?
    Technically it is possible and if the Client is interested we may consider a possibility of dimensioning the link so as to ensure effective receiving of the data from the Internet network.

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  28. What is a 'network for transaction purposes" and how does it differ from the other networks?
    Thanks to the connection of telecommunication equipment presenting different values, complementing one another, SkyWAN network is designed to provide universal solutions. At this point, however is assigned to specialize in transaction purposes that is, to optimize the transmission of small, rare information to a great number of terminals with a minimum service costs. Sporadically it may also support batch applications. A trade name for a telecommunication service associated with it is- Transfer.
    One may easily imagine networks designed for other purposes, like connecting a small number of non-stop transmitting Users. For such options we have prepared a Cargo service based on a much more expensive type of VSAT terminal.

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  29. Transfer, Cargo- how does it differ from the SkyWAN network?
    SkyWAN is a registered trademark of a satellite telecommunication network built by the company DataTrans being its formal operator. Transfer, Cargo are the names of services offered by the SkyWAN network. These services are characterized by various values. Transfer is planned for narrow-band transaction purposes and is the main service offered by the DataTrans Company. Cargo is wide-band service designed to work in either star or/and „hub-less, mesh" topology.

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  30. Is it possible to brake into SkyWAN?
    Yes, although it is prohibited by the law and technically difficult. Anyone is entitled to build a station for his own purpose of receiving the satellite signal. Still, in order to get access to information enclosed in such signal. even disregarding the legal implications, one would have to have obtained all the necessary specs of the communication satellite, frequencies used by SkyWAN, modulation types, data encoding and configuration parameters. DataTrans protects these crucial details with utmost care, but at the same time the customers are requested to individually code all the data they deem confidential.

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  31. May a satellite break down?
    Yes, although in the history of the satellite communication it is a very rare accident. Adequate solutions and procedures eliminate or limit its consequences. History shows that so far all satellite failures were caused by the space rocket launches. Thanks to redundant on-board equipment, use of selected custom components and unique production procedures, the telecommunication satellite is more resilient to failures than equivalent ground installations. However, should a chain of failures cause a critical situation, the fail over systems, such as, like the use of backup satellites are available.

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  32. May the satellite be interrupted/interfered with?
    Commercially used VSAT stations are subjects of special homologation procedures conducted by satellite operators and are not permitted to operate without necessary certificates. These certificates are issued independently of the telecommunication licenses granted by the state authorities. Interrupting the satellite on purpose is possible with the use of special equipment but it may be easily spotted by operator services. Such cases, because of their obvious retaliatory character, are extremely rare and considered military actions .

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